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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oop Noop

September 17, 2026

5  out of  5
rating by Oop Noop
"Lisa is fantastic. Most helpful and a pure joy to work with. Answers all our questions and always has time to make sure we understand the policy's "where to's and what for's". We have been with State Farm for almost 40 years. State Farm has been there for all our insurance needs. Life, auto and home."
We responded:
"Oop, thank you for the fantastic review! We’re always here to support you with your insurance needs in Mountain Grove. "
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Dennis Wubbena

September 16, 2026

5  out of  5
rating by Dennis Wubbena
"We just had $50,000+ hail damage … the employees of this agency were AMAZING- and,State Farm was exceptional in their response and support. Thank you Lisa,Aimee and Chris."
We responded:
"Thank you for the 5-star review of Steven Gum’s team - we really appreciate your kind words! "
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Ethan Wirick

September 16, 2026

5  out of  5
rating by Ethan Wirick
"Seth was the agent that helped us and he was incredible. He was very personable and answered all of my questions. When we needed to adjust our policy he had it done within minutes. He truly was there to help me with all my needs and I would recommend him."
We responded:
"Thank you for the 5-star review of Steven Gum’s team - we really appreciate your kind words! "
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Blair Hendricks

September 2, 2026

5  out of  5
rating by Blair Hendricks
"Aimee was very nice and great with communication about rates."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mountain Grove. "
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Whitney Simon

August 17, 2026

5  out of  5
rating by Whitney Simon
"If I could leave 10 stars instead of 5, I would! Steven and his team are the best to work with! They are truly passionate for caring for their customers and also are very welcoming!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Mountain Grove insurance team. "
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McKinley Sanders

June 17, 2026

5  out of  5
rating by McKinley Sanders
"Steven was super helpful, personable, and provided me with a much more affordable rate on my auto insurance than several other companies! I would definitely recommend Steven for your insurance needs!"
We responded:
"Thanks so much for the fantastic rating, McKinley! We are so glad you had a positive experience with us here on State Farm Agent Steven Gum’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Richard S.

February 5, 2026

5  out of  5
rating by Richard S.
"We worked with SF agent Aimee and she was fantastic. She provided some info about changes in the insurance industry and helped us to restructure our liability insurance and keep good rates. Liability umbrellas went skyrocket in MO and she knows a good answer. She also disclosed a mistake our previous SF office made and this helped gain our trust. We developed a great customer relationship with her immediately and hope she never gets promoted, moves or retires (ha ha)."
We responded:
"Thank you for taking the time to leave such a great review, Richard. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Carrie Evans

September 2, 2025

5  out of  5
rating by Carrie Evans
"Treasure bread was a very good insurance person she helped me understand it she got me a policy she even got me renters insurance and I am pleased so far with the service that she provided for me and she's also very sweet"
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Roger Hillhouse

August 14, 2025

5  out of  5
rating by Roger Hillhouse
"I went to State Farm upon the recommendation of two trusted friends for auto and homeowner quotes. I was immediately introduced to Amiee who was very pleasant and professional. She quickly started to work asking pertinent questions in reference to our property. Amiee was very knowledgeable in the products State Farm offered. She suggested different plans and options that would best suit our needs. Amiee was not pushy and throughly answered all my questions. In conclusion, Amiee was able to gain us more coverage at less cost. I would highly recommend consulting with Amiee on your insurance needs."
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Pamela

August 6, 2025

5  out of  5
rating by Pamela
"Absolutely wonderful always treated like family."
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Kieth Moore

July 17, 2025

5  out of  5
rating by Kieth Moore
"I’m so happy And three😊🤷🏾‍♂️ I can’t even lie on how much money I just saved, I went from paying $350 down to the $200 range they even blessed me with some good service took, and took care of me like a champ 💪🏾 The assistant lady by the name Treasure helped me get a wonder deal drop By the way. Thanks"
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Bill M

July 17, 2025

5  out of  5
rating by Bill M
"Working with Lisa on handling my homeowners claim was flawless from start to finish. She was always friendly, professional and knowledgeable. Great service!!!"
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Reggie Regg

July 16, 2025

5  out of  5
rating by Reggie Regg
"The agent treasure makes you feel like you're part of the family she displays outstanding professionalism very friendly personality I hung up my phone after the conversation with her with a big smile on my face I wish more people in the world had her type of personality"
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Emilee Hancock

July 9, 2025

5  out of  5
rating by Emilee Hancock
"Treasure is the absolute BEST to work with! She always gets things done in a timely manner, and always looks out for her customers. I would recommend Treasure for all of your insurance needs!"
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crystel Crider

July 8, 2025

5  out of  5
rating by crystel Crider
"Treasure was amazing and made setting up my insurance for the first time a lot less stressful. -Crystel"
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Glenn Spears

July 2, 2025

5  out of  5
rating by Glenn Spears
"Treasure was amazing to work with. She was able to cut my business insurance to a third of what I was paying. As a small business even dollar counts."
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Melanie Reynolds

July 1, 2025

5  out of  5
rating by Melanie Reynolds
"I had pretty much given up on finding a lower insurance rate for my vehicles. As a single mom I look to save any money that I can. I decided to go ahead and get one more quote just to see what they would say. Treasure with State Farm is who I talked to and she was amazing. She saved me $50 a month. She talked me through everything and was very patient and did not make me feel pressured at all. She helped me cancel my previous policy. I definitely recommend getting a quote from State Farm and ask for Treasure!!"
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Angela Reed

June 27, 2025

5  out of  5
rating by Angela Reed
"Thank you so much!! 😊 Treasure helped me out with getting my new policy set up and even helped me with cancelling my prior company. Thank you for making this experience so easy and setting me up for savings, you are wonderful!"
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David O'Dell

February 26, 2025

5  out of  5
rating by David O'Dell
"Very Easy to work with. They Insure my Home and my Cars."
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Cason Popham

November 13, 2024

5  out of  5
rating by Cason Popham
"Steven and team have been a pleasure to work with. They try their best to make sure you know the little details and are knowledgeable on the policies they offer. When something goes wrong, they do all they can to fix it. They are even trying to get corporate to fix some nonsensical policies that hurt the consumers with the new setup, specifically the multi vehicle discount not working if the vehicles don't have the exact same coverage."
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Allison Calvillo

October 25, 2024

5  out of  5
rating by Allison Calvillo
"Everyone at this office is great and so helpful!"
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C F

July 17, 2024

5  out of  5
rating by C F
"Treasure Britt at Steven Gum - State Farm Ins. has gone the extra mile for me and my family time and again. I have also known Steven and his family for many years and you couldn't ask for a more honorable person to trust with all of your insurance needs."
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Lonnie Clark

June 7, 2024

5  out of  5
rating by Lonnie Clark
"Jeannie, Lisa and Mandy are the best there is! Trust them with all my business!"
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Kayla Sanders

May 23, 2024

5  out of  5
rating by Kayla Sanders
"We have had a great experience with this office! Lisa has been amazing and very helpful from the beginning!"
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Dr. Linda JOYce Taylor

April 12, 2024

5  out of  5
rating by Dr. Linda JOYce Taylor
"Ms. Treasure was thoroughly engaging ,informative, courtesy and found me the quotes that were competitive for bundle insurance"